This paper evaluates the effectiveness of a multimedia training program des
igned specifically for stockpeople in the pig industry. The information was
presented in either multimedia or printed manual format with and without t
he presence or a trainer. Care was taken to ensure that layout and content
was the same for both formats. The study comprised two pilot studies to ass
ess the validity of the instruments, followed by a main study in which 92 s
tockpeople participated in one of four training conditions. Immediately fol
lowing training, stockpeople completed a Knowledge and a Satisfaction Quest
ionnaire and 6 weeks posttraining repeated the Knowledge Questionnaire. Res
ults did not support the hypothesis that participants in the multimedia gro
up would perform and retain content better than participants in the manual
group. The trainer had an overall deleterious effect on recall of the infor
mation in both groups. There was support for the hypothesis that participan
ts in the multimedia group would be more satisfied with their media than th
e manual group. Novelty effects did not appear to account for the observed
differences between media groups. (C) 2001 Elsevier Science Ltd. All rights
reserved.