Canada has taken important steps towards establishing telehealth within its
health-rare system. However, in many areas telehealth in Canada has yet to
progress beyond the stage of testing feasibility. A recent survey of eight
Canadian telehealth programmes that are using videoconferencing indicated
that there is little evidence of either clinical or economic benefits compa
red with conventional care. There are examples of sustainable, routine tele
health services in Canada. However, overall, the number of patients seen by
telehealth is still very small in comparison with the number of face-to-fa
ce visits. 'People-related' factors seem dominant in determining the degree
of success of telehealth applications.