The quality of care provided by telemedicine and its acceptability to perso
ns who live in rural areas is largely undetermined. In this study, service
satisfaction and functional status in persons using telemedicine was compar
ed to those receiving face-to-face services at two rural sites over a 2-yea
r study period. Similar ratings of satisfaction and clinical status were ob
served in twelve patients who received services under both modalities. Alth
ough there are many obstacles to successful program implementation, telepsy
chiatry appears to offer an acceptable and adequate alternative made of ser
vice delivery to persons who live in rural areas.