Comparing line and HR executives' perceptions of HR effectiveness: Services, roles, and contributions

Authors
Wright, PM McMahan, GC Snell, SA Gerhart, B
Citation
Pm. Wright et al., Comparing line and HR executives' perceptions of HR effectiveness: Services, roles, and contributions, HUM RESOUR, 40(2), 2001, pp. 111-123
Citations number
27
Categorie Soggetti
Management
Journal title
HUMAN RESOURCE MANAGEMENT
ISSN journal
00904848 → ACNP
Volume
40
Issue
2
Year of publication
2001
Pages
111 - 123
Database
ISI
SICI code
0090-4848(200122)40:2<111:CLAHEP>2.0.ZU;2-I
Abstract
This study compares HR and line executives' evaluations of the effectivenes s of the HR function in terms of its service delivery, roles, and contribut ions to the firm. Survey responses from 44 HR and 59 line executives from 1 4 companies indicated that (a) HR executives consistently rated the functio ns' effectiveness higher than did line executives, and (b) the greatest dif ferences were observed on the more important and/or strategic aspects of HR . Implications for improving HR effectiveness are discussed. (C) 2001 John Wiley & Sons, Inc.