C. Janiszewski et T. Meyvis, Effects of brand logo complexity, repetition, and spacing on processing fluency and judgment, J CONSUM R, 28(1), 2001, pp. 18-32
It is generally accepted that repeated exposure to an advertisement can inf
luence liking for an advertisement and for the brand names and product pack
ages included in the advertisement. Although it has often been assumed that
repeated exposure leads to a direct affective response, more recent eviden
ce suggests that prior exposure leads to processing fluency at the time of
judgment. It is a misattribution about the source of this processing fluenc
y that results in preference for the stimulus. To date, the majority of res
earch on the processing fluency/attribution hypothesis has focused on when
people will make fluency-based attributions, while assuming the amount of t
he processing fluency is a direct function of exposure. In this article, we
propose that stimulus characteristics and presentation factors will intera
ct with repetition to determine the amount of processing fluency associated
with a stimulus at various levels of exposure. Four studies are used to te
st whether two-factor theory or dual-process theory provides a better accou
nt of the source of the processing fluency. Implications for logo design ar
e discussed.