Information and poverty: information-seeking channels used by African American low-income households

This study investigated the information environment, including the informat ion seeking and information needs, of low-income largely African American h ouseholds at the Parks at Wynnewood in Dallas, Texas. These households were surveyed regarding their household situation and their need for community and information services. Residents' information-seeking behavior focused o n their family and neighbors, with a lower use of external channels, except for health and employment information issues. A model of the residents' in formation environment is presented. (C) 2001 Elsevier Science Inc. All righ ts reserved.