In analyzing labor unions' responses to family concerns, this paper makes t
hree arguments. First, analyses of unions force us to shift our perspective
. Many union officials insist that work-family issues should include not on
ly what have become conventional benefits in the work-family literature (li
ke family leave, childcare and alternative work schedules), but also health
benefits, vacation time, and a broad range of issues that are usually excl
uded from such analyses. By reinvigorating the class component, this change
in focus shifts our understanding not only of what policies should be incl
uded, but whom the policies can and do serve. Second, unionization cannot b
e treated as a dichotomy, but rather requires a more nuanced analysis. Our
interviews revealed striking differences among unions, with regard to the m
ore conventional work-family benefits, including flexitime, childcare and t
he FMLA. Finally, we argue that not only cultural factors (like member expe
ctations), but also structural factors, including the gender of the members
hip and leadership, as well as union strength, help explain why such variat
ion among unions exist.