The study investigates extreme response style (ERS) in cross-cultural resea
rch. Through a four-country application of the Greenleaf ERS measure, finds
that ERS varies between cultures and across response formats. Evidence is
also found that the acquiescence response style (ARS) varies between cultur
es and response formats. Through a series of ANOVAs, it is shown how a post
hoc response style adjustment can be used to minimize between-group differ
ences for ERS and ARS. Finally, this study illustrates how cross-cultural m
arket researchers, using a marketing-oriented survey instrument like the CE
TSCALE, could reach erroneous conclusions by failing to adjust for between-
group difference in ERS. Implications for cross-cultural marketing research
are discussed.