PERSONAL OUTCOMES AS MEASURES OF QUALITY

The Council on Quality and Leadership in Supports for People With Disa bilities (The Council), formerly known as The Accreditation Council, a ltered its definition of quality from ''compliance with organizational process'' to ''responsiveness to people.'' Council representatives co nducted focus group and individual meetings with people who have disab ilities to identify priority outcomes they expect from services and su pports. The 1993 Outcome Based Performance Measures was used in 447 in terviews as part of 54 accreditation reviews. Staff analysis and facto r analysis of the outcome interviews using a principle components extr action and varimax rotation resulted in 24 variables loading onto seve n major factors (Identity, Autonomy, Affiliation, Attainment, Rights, Health, and Safeguards), which form the basis of The Council 1997 Pers onal Outcome Measures.