Over the past 50 years, treatment possibilities in psychiatry have drastica
lly improved, but the results we actually achieve under everyday treatment
conditions fall far short of what could be accomplished. Quality management
represents a suitable method of reducing this gap. Although it has been su
ccessfully practiced in other medical disciplines for a long time, its impl
ementation in psychiatry has previously been restricted to pilot projects,
Quality management programs in psychiatry have been slow to be accepted bec
ause, up to now, only a few mental health professionals have received train
ing in quality management techniques, In order to compensate for this infor
mation deficit and to familiarize psychiatrists and other mental health car
e workers with this increasingly important topic, we will provide in this p
aper a brief survey of the most important principles and techniques of qual
ity management, This information should encourage psychiatrists to apply th
is new method to their own areas of responsibility, The results of one of o
ur own studies on schizophrenic outpatients, which are presented at the end
of the paper, are intended to show that the outcome can be improved and co
sts reduced by implementing quality management programs in psychiatry. Int
Clin Psychopharmacol 16 (suppl 3):S15-S24 (C) 2001 Lippincott Williams & Wi
lkins.