Objectives: Following three years of a terminal care support team (TCST) ac
tivity: Ia) to describe current management of terminally ill patients from
the care providers' viewpoint, (b) to compare the views of head nurses and
physicians about this management, and (c) to identify ways of further impro
ving palliative care. Methods: A questionnaire was sent to all head nurses
and physicians of the hospital. Results. Care-providers consider that the T
CST provides therapeutic counselling, training, and psychological help to p
atients, staff, and families. Few care providers were reluctant to request
advice in the management of their patients. Most were satisfied with the pa
rtnership with the TCST and deemed it effective. Further improvements sugge
sted for terminally ill patient care included greater assistance from the T
CST, especially for nurses, and expanding TCST activities to outpatient man
agement and home care programs. Conclusion: Health care providers consider
the implementation of the TCST to have been successful.