This paper provides a comprehensive survey of the literature on production
and cost frontiers for public transit operators, and it evaluates the contr
ibutions of frontier analysis to the understanding of the performance of th
e public transport sector. The authors first succinctly contrast best pract
ice (or frontier) and average practice specifications of technology. They a
lso review relevant performance indicators and the methods to measure them.
Next, the existing frontier studies measuring urban transit performance ar
e systematically summarized and critically assessed. It is shown that the o
rganization of the market, contract design, the degree and nature of the re
gulatory regime, and the characteristics of the network being served are al
l important determinants of inefficiency. However, although the frontier li
terature has substantially contributed to the knowledge of urban transit te
chnologies and the determinants of performance, it is found that many impor
tant issues remain unresolved.