SOFTWARE-EVALUATION USING THE 9241-EVALUATOR

There is an increasing need for practical and comprehensive evaluation methods and tools for conformance testing with ISO standards. In this study, we focus on ISO 9241 which is an important ergonomic standard. A brief description shows its content and structure. Practical evalua tions include the amount of time and resources which must be managed i n software projects, while comprehensive evaluations require that the context of use be considered during the evaluation of user interfaces. In order to complete a comprehensive evaluation of usability, it is n ecessary to use more than one evaluation method. Therefore, an overvie w of different evaluation approaches is given, describing their advant ages and disadvantages. Finally, the ISO 9241 evaluator is presented i n detail as an example of a practical expert-based evaluation method f or conformance testing with the ISO 9241 standard, that can be integra ted in a comprehensive evaluation approach.