Authors
Citation
Silvana Sacchi, La gestione interna del reclamo: uno strumento per aumentare la customer satisfaction, Lettera marketing ABI, (3), 1997, pp. 6-14
Journal title
Lettera marketing ABI
ISSN journal
11243848
→ ACNP
Issue
3
Year of publication
1997
Pages
6 - 14
Database
ESSPER
SICI code
1124-3848(1997)25:3<6:LGIDRU>2.0.ZU;2-M