Objective To evaluate, qualitatively, a support group for dentally anx
ious patients reluctant to visit the dentist and obtain dental care. D
esign Semi-structured interviews by group discussion, face-to-face or
telephone. Setting Community: primary health care centre. Subjects 14
(50%) of the members of the support group. Interventions 13 interviewe
es were also monitored during a course of treatment following support
group attendance. Main outcome measures Views of interviewees concerni
ng dental attendance and dental care before, during and after attendan
ce at the support group. Results Attendance at the group was a major f
actor in dispelling fears and negative beliefs about dental care. The
13 interviewees whose progress was monitored through a subsequent cour
se of treatment had a mean age of 43 years and had last attended for d
ental care 9 years previously. Treatment lasted for a mean of 5.4 visi
ts with few failed appointments. They showed a significant (P < 0.01)
reduction in Corah dental anxiety scale score. Conclusions Attendance
at the support group generated empathy between members and confidence
to seek treatment. It increased trust in the dental team but tended to
lead to dependence on the dentist group leader Wider availability of
such groups could help to reduce dental anxiety in non-attending adult
s and encourage treatment uptake.