Fundamental differences are identified between the nature and function
ing of family-owned and -managed business and those that are not famil
y-controlled. These difference include the time horizons of management
, the implications of business failure, the degree of job security, th
e centralization of decision-making, accountability for decision-makin
g, and the impact of the family system on the business system, among o
thers. It is argued that the most significant of these differences con
cerns the way in which executive succession occurs, and specifically,
unique aspects of the process of intergenerational transfer within fam
ily-owned businesses. Based on an initial round of interviews with sec
ond- and third-generation family business owners, and a detailed revie
w of the extant literature, a model is proposed consisting of three se
ts of determinants of successful family business transitions: the prep
aration level of the heirs, the nature of relationships among family m
embers, and the types of planning and control activities engaged in by
the management of the family business. Successful transitions are fur
ther hypothesized to influence subsequent company performance. Much of
the research to data on family business transitions has tended to be
qualitative, case-oriented, and/or anecdotal in nature. The result has
been a number of rich insights into the complexities and dynamics of
the family enterprise, but limited in terms of the generalizability of
the findings. Considerably less attention has been devoted to quantit
ative studies that employ larger samples and provide empirical tests o
f relationships between key variables. This lack of attention is trace
d to inherent measurement difficulties int he family business field, a
nd to the relatively young status of the field itself as a distinct ar
ea receiving academic attention. The current study attempts to bridge
this gap. The study provides a quantitative assessment of the proposed
model using two cross-sectional subsamples consisting of 209 second-
and third-generation family-owned business. Both regression and struct
ural equations (LISREL) analyses are employed. The results indicate su
pport for the proposed model. Family business transitions do occur mor
e smoothly when heirs are better prepared, when relationships among fa
mily members are more trust-based and affable, and when family busines
ses engage in more planning for taxation and wealth-transfer purposes.
Of these factors, relationships within the family has the single grea
test impact on successful transition. At the same time, smoother trans
itions do no necessarily result in better post-transition performance
by the enterprise. This linkage to performance appears to be more comp
lex. One possibility is that some level of conflict or strife is a pre
requisite for the transition to have a significant impact on subsequen
t performance. Based on these results, family business owners are enco
uraged to devote relatively more attention to relationship issues, nad
relatively less to estate and tax planning. It is suggested that a ''
relationship charter'' be developed as a vehicle for strategically man
aging relationships within the family, much as relationships must be m
anaged with suppliers or customers. Suggestions are also made for furt
her research, and the study's limitations are denoted. Researchers are
encouraged to devote efforts to exploring relationships among the exo
genous variables in the research model, such as that between preparati
on levels of heirs and family relationships. Further, the issue of suc
cess and failure in second- and third-generation businesses warrants g
reater attention, including identification of key failure and success
factors as well as determination of differences in failure rates for f
amily- versus non-family-owned businesses and isolation of the reasons
for such differences. (C) 1997 Elsevier Science Inc.