This paper reports the results of a survey of UK electronic informatio
n vendors regarding the importance of marketing to them, and reports t
he results of an examination of the readability, structure and informa
tion content of a sample of marketing materials produced by electronic
information vendors. This analysis was of advertisements from profess
ional journals and direct mail literature comprising leaflets, folders
and brochures. The results demonstrated that the 'average' adult ough
t to have no problem in reading and understanding the marketing litera
ture. Additionally, this study demonstrated that the marketing literat
ure is feature-oriented. Benefits are of much lesser significance. The
UK-based electronic information industry regards marketing as of cruc
ial importance and believes that the marketplace is becoming more comp
etitive. The favoured promotional techniques of the industry are ident
ified.