A high quality timetable in a school can reduce grievances of the teac
hing force and enhance teaching quality. This survey aims to understan
d the scope of the timetabling exercise and the profile of the timetab
ling process in Hong Kong secondary schools, and to investigate existi
ng problems encountered. The ultimate goal is to have a complete pictu
re of the timetabling exercise so as to provide a basis for suggesting
solutions which will improve this exercise. We sent out questionnaire
s to 480 secondary schools in Hong Kong; 173 schools responded. The re
sult indicates that timetabling in a typical secondary school involves
the allocation of an average of 53 teachers to teach subjects of 29 c
lasses in 48 blocked time slots and 38 constrained locations under sev
eral constraints. Nearly 80% of the secondary schools used computers t
o assist the scheduling task. About one-third of the schools used time
tabling software to generate their timetables. However, it was found t
hat the use of automated timetabling systems could only complete some
67% of the available slots. The remaining part involves more constrain
ts, and hence timetablers spend much effort in filling the last slots.
40% of users were frustrated by the changing constraints of the timet
abling task. The survey results indicated that further research on the
automation of the timetabling task is urgently needed. (C) 1997 Elsev
ier Science Ltd.