AT&T Message Service (AMS) allows a caller to use an 800 number, or a
four-digit service code, to deliver a one-minute recorded message to a
specific telephone, or person. The message can be delivered immediate
ly or at a scheduled time, via either menu prompts or a service attend
ant. The caller can opt for the recipient to record a reply for up to
one minute. Delivery attempts are made at 15-minute intervals, for up
to four hours, with delivery status available to the caller for up to
24 hours. The transaction can be billed to the caller's telephone, or
to an AT&T, local exchange, or other commercial credit card. Architect
ural components include the AT&T Conversant Voice Information System (
CVIS) and an AT&T Definity(R) G.2 private branch exchange (PBX) with A
utomatic Call Distributor (ACD) capabilities. Components communicate o
ver a StarLAN local area network.