AT-AND-T MESSAGE SERVICE

Citation
Ni. Benimoff et al., AT-AND-T MESSAGE SERVICE, AT&T technical journal, 73(3), 1994, pp. 46-56
Citations number
1
Categorie Soggetti
Computer Science Hardware & Architecture",Telecommunications
Journal title
ISSN journal
87562324
Volume
73
Issue
3
Year of publication
1994
Pages
46 - 56
Database
ISI
SICI code
8756-2324(1994)73:3<46:AMS>2.0.ZU;2-H
Abstract
AT&T Message Service (AMS) allows a caller to use an 800 number, or a four-digit service code, to deliver a one-minute recorded message to a specific telephone, or person. The message can be delivered immediate ly or at a scheduled time, via either menu prompts or a service attend ant. The caller can opt for the recipient to record a reply for up to one minute. Delivery attempts are made at 15-minute intervals, for up to four hours, with delivery status available to the caller for up to 24 hours. The transaction can be billed to the caller's telephone, or to an AT&T, local exchange, or other commercial credit card. Architect ural components include the AT&T Conversant Voice Information System ( CVIS) and an AT&T Definity(R) G.2 private branch exchange (PBX) with A utomatic Call Distributor (ACD) capabilities. Components communicate o ver a StarLAN local area network.