Ed. Hammer et Jb. Ruscher, CONVERSING DYADS EXPLAIN THE UNEXPECTED - NARRATIVE AND SITUATIONAL EXPLANATIONS FOR UNEXPECTED OUTCOMES, British journal of social psychology, 36, 1997, pp. 347-359
This research examined how unexpected outcomes elicit situational and
narrative causal explanations in conversing dyads. Although it is well
known that unexpected outcomes elicit spontaneous explanatory activit
y in individuals, the relation between unexpected outcomes and the typ
e of explanations (e.g. dispositional vs. situational) and the ways in
which dyads construct causal explanations remain largely unspecified.
We proposed that unexpected outcomes would prompt conversing dyads to
spend more time discussing situational explanations, to invoke more o
riginal situational explanatory factors and to construct more narrativ
e explanations. Moreover, because these explanations were wrought with
in a conversational context, evidence of dyadic inter-subjectivity sho
uld be found in that dyad members faced with unexpected outcomes shoul
d build each other's explanations and ask each other questions of inte
rpretation and verification. Having formed target-based impressions of
a positively or negatively described target, previously acquainted dy
ads learned of an outcome that was either expected or unexpected with
respect to their impressions. Dyads discussed their impressions of the
target in front of a video camera, without explicit instructions to c
onstruct causal explanations. Predictions were supported, and results
are discussed in terms of communication dynamics as well as the sponta
neity of situational explanations for unexpected outcomes.