Citation: Tk. Hui et Cc. Yuen, AN ECONOMETRIC STUDY ON JAPANESE TOURIST ARRIVALS IN BRITISH-COLUMBIAAND ITS IMPLICATIONS, Service industries journal, 18(4), 1998, pp. 38-50
Citation: Pa. Dion et al., AN EMPIRICAL-ASSESSMENT OF THE ZEITHAML, BERRY AND PARASURAMAN SERVICE EXPECTATIONS MODEL, Service industries journal, 18(4), 1998, pp. 66-86
Citation: L. Doherty et L. Stead, THE GAP BETWEEN MALE AND FEMALE PAY - WHAT DOES THE CASE OF HOTEL ANDCATERING TELL US, Service industries journal, 18(4), 1998, pp. 126-144
Citation: N. Osullivan, OWNERSHIP AND GOVERNANCE IN THE INSURANCE INDUSTRY - A REVIEW OF THE THEORY AND EVIDENCE, Service industries journal, 18(4), 1998, pp. 145-161
Citation: Pa. Lowe, THE GIFT OF HEALTH - THE NHS, CHARITY AND THE MIXED ECONOMY OF HEALTH-CARE - LATTIMER,M, Service industries journal, 18(4), 1998, pp. 166-168
Citation: Jr. Bryson, MANAGING KNOWLEDGE - EXPERTS, AGENCIES AND ORGANIZATIONS - ALBERT,S, BRADLEY,K, Service industries journal, 18(4), 1998, pp. 172-173
Citation: B. Webster, MARKETING-MANAGEMENT FOR THE HOSPITALITY INDUSTRY - A STRATEGIC APPROACH - WILEY,AZR, Service industries journal, 18(4), 1998, pp. 175-176
Citation: K. Wakefield, THE ULTIMATE GUIDE TO SPORT EVENT MANAGEMENT AND MARKETING - GRAHAM,S, GOLDBLATT,JJ, DELPY,L, Service industries journal, 18(4), 1998, pp. 177-178
Citation: K. Mortimer et Bp. Mathews, THE ADVERTISING OF SERVICES - CONSUMER VIEWS V. NORMATIVE GUIDELINES, Service industries journal, 18(3), 1998, pp. 4
Authors:
LAING AW
COTTON S
JOSHI R
MARNOCH G
MCKEE L
REID J
Citation: Aw. Laing et al., THE BUYING CENTER - PATTERNS OF STRUCTURE AND INTERACTION IN PRIMARY HEALTH-CARE, Service industries journal, 18(3), 1998, pp. 20
Citation: G. Elliott et W. Glynn, SEGMENTING FINANCIAL SERVICES MARKETS FOR CUSTOMER RELATIONSHIPS - A PORTFOLIO-BASED APPROACH, Service industries journal, 18(3), 1998, pp. 38