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Results:
1-7
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Results: 7
Authors:
BABIN BJ
BOLES JS
Citation: Bj. Babin et Js. Boles, EMPLOYEE BEHAVIOR IN A SERVICE ENVIRONMENT - A MODEL AND TEST OF POTENTIAL DIFFERENCES BETWEEN MEN AND WOMEN, Journal of marketing, 62(2), 1998, pp. 77-91
Authors:
GOFF BG
BOLES JS
BELLENGER DN
STOJACK C
Citation: Bg. Goff et al., THE INFLUENCE OF SALESPERSON SELLING BEHAVIORS ON CUSTOMER SATISFACTION WITH PRODUCTS, J RETAILING, 73(2), 1997, pp. 171-183
Authors:
NETEMEYER RG
BOLES JS
MCKEE DO
MCMURRIAN R
Citation: Rg. Netemeyer et al., AN INVESTIGATION INTO THE ANTECEDENTS OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS IN A PERSONAL SELLING CONTEXT, Journal of marketing, 61(3), 1997, pp. 85-98
Authors:
BOLES JS
BABIN BJ
Citation: Js. Boles et Bj. Babin, ON THE FRONT LINES - STRESS, CONFLICT, AND THE CUSTOMER SERVICE PROVIDER, Journal of business research, 37(1), 1996, pp. 41-50
Authors:
BABIN BJ
BOLES JS
Citation: Bj. Babin et Js. Boles, THE EFFECTS OF PERCEIVED COWORKER INVOLVEMENT AND SUPERVISOR SUPPORT ON SERVICE PROVIDER ROLE STRESS, PERFORMANCE AND JOB-SATISFACTION, J RETAILING, 72(1), 1996, pp. 57-75
Authors:
NETEMEYER RG
BOLES JS
MCMURRIAN R
Citation: Rg. Netemeyer et al., DEVELOPMENT AND VALIDATION OF WORK-FAMILY CONFLICT AND FAMILY-WORK CONFLICT SCALES, Journal of applied psychology, 81(4), 1996, pp. 400-410
Authors:
PILLING BK
EROGLU D
BOLES JS
Citation: Bk. Pilling et al., COMPARING PROJECTIVE WITH SELF-RATING MEASUREMENT SCALES - AN APPLICATION TO CUSTOMER-ORIENTATION MEASURES, Psychological reports, 74(2), 1994, pp. 427-434
Risultati:
1-7
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