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Results: 3
Features of service relationships and encounters
Authors:
Gutek, BA Cherry, B Bhappu, AD Schneider, S Woolf, L
Citation:
Ba. Gutek et al., Features of service relationships and encounters, WORK OCCUP, 27(3), 2000, pp. 319-352
The Japanese family: An institutional logic for Japanese corporate networks and Japanese management
Authors:
Bhappu, AD
Citation:
Ad. Bhappu, The Japanese family: An institutional logic for Japanese corporate networks and Japanese management, ACAD MGMT R, 25(2), 2000, pp. 409-415
Distinguishing between service relationships and encounters
Authors:
Gutek, BA Bhappu, AD Liao-Troth, MA Cherry, B
Citation:
Ba. Gutek et al., Distinguishing between service relationships and encounters, J APPL PSYC, 84(2), 1999, pp. 218-233
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