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Citation: Ah. Segars et al., Process management and supply-chain integration at the Bose Corporation, INTERFACES, 31(3), 2001, pp. 102-114

Authors: Marchand, DA Kettinger, WJ Rollins, JD

Citation: Da. Marchand et al., Information orientation: People, technology and the bottom line, SLOAN MANAG, 41(4), 2000, pp. 69