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Citation: Tp. Novak et al., Measuring the customer experience in online environments: A structural modeling approach, MARKET SCI, 19(1), 2000, pp. 22-42

Authors: Hoffman, DL Novak, TP

Citation: Dl. Hoffman et Tp. Novak, How to acquire customers on the web, HARV BUS RE, 78(3), 2000, pp. 179

Authors: Hoffman, DL Novak, TP

Citation: Dl. Hoffman et Tp. Novak, Advertising pricing models for the world wide Web, INTERNET PUBLISHING AND BEYOND, 2000, pp. 45-61

Authors: Hoffman, DL Novak, TP Peralta, MA

Citation: Dl. Hoffman et al., Information privacy in the marketspace: Implications for the commercial uses of anonymity on the Web, INFORM SOC, 15(2), 1999, pp. 129-139

Authors: Hoffman, DL Novak, TP Peralta, M

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