Authors: Dean, A Terziovski, M

Citation: A. Dean et M. Terziovski, Quality practices and customer/supplier management in Australian service organizations, TOT QUAL M, 12(5), 2001, pp. 611-621

Authors: Terziovski, M Sohal, AS

Citation: M. Terziovski et As. Sohal, The adoption of continuous improvement and innovation strategies in Australian manufacturing firms, TECHNOVATIO, 20(10), 2000, pp. 539-550

Authors: Terziovski, M Sohal, A Moss, S

Citation: M. Terziovski et al., Longitudinal analysis of quality management practices in Australian organizations, TOT QUAL M, 10(6), 1999, pp. 915-926