Authors: Newsome, PRH Wright, GH

Citation: Prh. Newsome et Gh. Wright, Qualitative techniques to investigate how patients evaluate dentists: a pilot study, COMM DEN OR, 28(4), 2000, pp. 257-266

Authors: Newsome, PRH Wright, GH

Citation: Prh. Newsome et Gh. Wright, A review of patient satisfaction: 1. Concepts of satisfaction, BR DENT J, 186(4), 1999, pp. 161-165

Authors: Newsome, PRH Wright, GH

Citation: Prh. Newsome et Gh. Wright, A review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literature, BR DENT J, 186(4), 1999, pp. 166-170