The keystones of traditional intelligent tutoring systems (ITSs) have
been complex procedures for student diagnosis and adaptive instruction
based on diagnostic data. While some of these systems have been shown
to be effective, they are also very expensive to develop. This paper
describes another class of ITSs, non-diagnostic ITSs, which do little
or no student diagnosis, and concentrate their intelligence in other a
reas. Intelligent features of non-diagnostic ITSs include: modeling of
experts' reasoning processes and cognitive representations (often usi
ng graphic displays), coaching based on comparison of student and expe
rt performance, and replays and summaries of student performance. Whil
e traditional diagnostic ITSs are usually intended to be used in a sta
nd-alone fashion, non-diagnostic tutors are designed to facilitate col
laborative learning among students and between teachers and students,
This paper presents a framework for comparing the features of non-diag
nostic and diagnostic tutors. PI number of non-diagnostic and diagnost
ic ITSs are described, and data on the educational effectiveness of ea
ch type of ITS is presented along with estimates of the type and level
of development work required for each. Finally, obstacles to wider us
e of non-diagnostic ITSs are discussed.