Sr. Miller et Je. Rosenbaum, HIRING IN A HOBBESIAN WORLD - SOCIAL INFRASTRUCTURE AND EMPLOYERS USEOF INFORMATION, Work and occupations, 24(4), 1997, pp. 498-523
Although economic theory and employers blame youths' labor market prob
lems on skill and work habit deficiencies, hiring employers do not use
information related To these attributes. To explore this discrepancy,
the authors interviewed a sample of 51 employers about the informatio
n they use in hiring entry-level workers. They found that employers ha
ve much available information but mistrust information from mast sourc
es. This mistrust explains their strong emphasis on impressions in int
erviews, a method that has been shown to give invalid (and biased) res
ults, which often results in their selecting unproductive workers. The
authors also found that some employers overcome the problem of mistru
sted information in two ways: using information from their own workers
and from long-term social networks. Although economic theory assumes
that labor markets respond to all sources of information, these result
s suggest that employers use only information received in a social con
text that ensures its trustworthiness.