TOWARD THE DEVELOPMENT OF A QUESTIONNAIRE FOR THE ASSESSMENT OF COMMUNICATION IN ORGANIZATIONS (KOMMINO)

Inspite of the fact that organizational communication has been more an d more recognized during the recent years, there has been no German qu estionnaire for its systematic assessment in organizations. Therefore - inspired by the ''Organizational Communication Questionnaire'' (Robe rts & O'Reilly, 1974 a) - a ''Questionnaire for the Assessment of Comm unication in Organizations'' (KomminO) has been developed. On the basi s of a factoranalytic dataanalysis 7 scales were confirmed: quality of communication, feedback, trust, importance of communication, informat ion overload, summarization and gatekeeping. Each one of the scales re fers to the communication with the superior, with colleagues, and with subordinates.