A CLASSIFICATION OF MANAGEMENT SUPPORT SYSTEMS

A recent literature search has shown that there is a need for a common categorisation of types of management support systems (MSS)-for resea rchers, practitioners, and teachers. The theme throughout the classifi cation is that the important differentiators of systems should be thos e that reflect the behavioural and organisational aspects of system sp ecification, development, implementation, and use. This paper contains a proposal for a nine-dimensional classification: cognitive, informat ion engineering, knowledge type and source, knowledge engineering, org anizational, political, process, support, and technological. Both indi vidual and group MSS are considered. Previous classifications of MSS a re reviewed.