Ja. Chatman et Sg. Barsade, PERSONALITY, ORGANIZATIONAL CULTURE, AND COOPERATION - EVIDENCE FROM A BUSINESS SIMULATION, Administrative science quarterly, 40(3), 1995, pp. 423-443
Deriving predictions from congruence theory, we explored the personal
and situational sources; of cooperation by contrasting behavior under
conditions of personality fit and misfit with culture in an organizati
onal simulation. We assessed MBA students' disposition to cooperate an
d randomly assigned them to simulated organizations that either emphas
ized collectivistic or individualistic cultural values. We found that
cooperative subjects in collectivistic cultures were rated by coworker
s as the most cooperative; they reported working with the greatest num
ber of people, and they had the strongest preferences for evaluating w
ork performance on the basis of contributions to teams rather than ind
ividual achievement. Results also showed that cooperative people were
more responsive to the individualistic or collectivistic norms charact
erizing their organization's culture: They exhibited greater differenc
es in their level of cooperative behavior across the two cultures than
did individualistic people. We discuss the organizational implication
s of the conditions influencing behavioral expressions of personal coo
perativeness.