With data from 12,689 associates of human resource (HX) professionals
in 1500 businesses in 109 firms, this research represents an extensive
assessment of HR competencies. It extends current HR theory and pract
ice in two ways. First, it proposes specific competencies HR professio
nals may demonstrate to acid value to a business. Second, it offers an
empirical assessment of how these competencies affect the performance
of HR professionals as perceived by their Associates. Tile results in
dicate that when HR professionals demonstrate competencies in business
knowledge, delivery of HR, and management of change, then HR professi
onals are perceived by their associates as more effective. (C) 1995 by
John Wiley & Sons, Inc.