DEVELOPING TOTAL SYSTEMS INTERVENTION (TSI) - THE CRITICAL-REVIEW MODE

Total systems intervention (TSI) is a meta-methodology which interpret s and brings into action a range of problem solving methodologies, vie wing problem solving as a process of intervention where practitioners can learn about and manage complex interacting issues. When first pres ented, TSI was the framework that evolved from one of many possible op erationalisations of critical systems thinking. From these beginnings, TSI (as one practical implementation of the principles of CST) now co ntinues its development into a methodology for use by problem solvers in all situations, not just the organisational-enterprise setting. Thi s paper presents a detailed operationalisation of the critical review mode, the framework of which may also be of use in the operationalisat ion of the other modes in TSI.