COMPUTER CONFERENCING IN A DECENTRALIZED PROGRAM - AN OCCUPATIONAL SOCIAL-WORK EXAMPLE

The author reports on the use of computer conferencing for program dev elopment in a decentralized educational counseling program. Working wi th union and management, a university-based program provides counselor s in over 70 manufacturing plants throughout the country. Computer con ferencing is used to enhance service delivery by creating ''virtual me etings'' for geographically isolated counselors. The study is a review of the conference activity and usage. The author concludes with a dis cussion of the correlates of successful conferencing and their applica tion to other social administration contexts.