INTERPERSONAL, JOB, AND INDIVIDUAL FACTORS RELATED TO HELPING PROCESSES AT WORK

Nurses and support staff (N = 465; mostly women) participated in a sur vey study examining the relationships among helping, help seeking, qua lity of work relationships. and job and individual factors. The result s were consistent with a model that linked relationship quality and he lping behavior and linked 1 person's help seeking and the other's help ing. The results were also consistent with a model that linked relatio nship quality and an individual's judgments about the costs of seeking help. Finally, there was support For relationships between help seeki ng and job demands and task interdependence, suggesting indirect relat ionships with helping.