L. Deleon et W. Taher, EXPECTATIONS AND JOB-SATISFACTION OF LOCAL-GOVERNMENT PROFESSIONALS, American review of public administration, 26(4), 1996, pp. 401-416
Based on theories of job satisfaction and the motivating potential of
professional work, we would expect public-sector professionals to expr
ess a level of satisfaction higher than that of other workers, yet thi
s is not clearly the case. While some previous research has found that
professionals have higher levers of job satisfaction than lower-level
workers, other studies indicate that public-sector professionals are
less satisfied than their private-sector counterparts and are no more
satisfied than blue-collar workers. This study surveys local-governmen
t professionals (N = 125) in Colorado to determine their job satisfact
ion and their expectations of intrinsic satisfaction from work. They r
ated their work much higher in motivating potential than comparable gr
oups of professionals and expressed significantly higher job satisfact
ion. Although most said their expectations for interesting work were m
ore than met on the job, a major fraction expressed unmet expectations
for power and authority and for recognition. The findings confirm pre
vious research showing the importance of social relations and intrinsi
c factors in predicting job satisfaction but fail to support the gener
alization that public-sector professionals experience problematically
low job satisfaction or that they find their jobs relatively low in mo
tivating potential.