METHODOLOGY FOR EVALUATING MENTAL-HEALTH CASE-MANAGEMENT

The evaluation methodology outlined in this paper produces a detailed description of a structure and process of a case management system. Us ing a theory-based model, a checklist has been developed to describe t he attributes of a high-quality case management system, incorporating multiple value frames. Items on the list describe proximal outcomes lo gically necessary for effective case management as identified by vario us stakeholder groups. Copyright (C) 1996 Elsevier Science Ltd