Rd. Banker et al., IMPACT OF WORK TEAMS ON MANUFACTURING PERFORMANCE - A LONGITUDINAL-FIELD STUDY, Academy of Management journal, 39(4), 1996, pp. 867-890
We report the results of a longitudinal field study examining the impa
ct of work teams on manufacturing performance. An electromechanical as
sembly plant was our research site from April 1992 through December 19
93; work teams were formed on its four production lines in August 1992
, Our results show that both quality and labor productivity improved o
ver time after the formation of the teams, We offer qualitative insigh
ts into the functioning of these teams and their evolution over time,
leading to workplace transformation.