Through individual interviews and small focus groups, teachers, suppor
t staff, parents, students and administrators participated in a traini
ng needs assessment (TNA). The purpose of the TNA was to seek informat
ion about actual or current performance of teachers signing skills, th
e optimal performance desired, feelings, causes of performance problem
s and possible solutions from a variety of perspectives. All TNA parti
cipants provided information about how the program may help to motivat
e, facilitate and enhance teachers' communication skills in the classr
oom. The use of the TNA was an effort to collaborate with teachers rat
her than criticize them for their level of signing skills. The case st
udy demonstrated that staff development alone was not the remedy for p
erformance problems and that other factors contributed to teacher perf
ormance.