ADAPTING ASSESSMENT SYSTEMS TO A TQM ENVIRONMENT - A PRACTITIONERS COMMENTARY

Authors
COFFEE K
Citation
K. Coffee, ADAPTING ASSESSMENT SYSTEMS TO A TQM ENVIRONMENT - A PRACTITIONERS COMMENTARY, Public personnel management, 25(4), 1996, pp. 539-548
Citations number
2
Categorie Soggetti
Industrial Relations & Labor
Journal title
Public personnel management → ACNP
ISSN journal
00910260
Volume
25
Issue
4
Year of publication
1996
Pages
539 - 548
Database
ISI
SICI code
0091-0260(1996)25:4<539:AASTAT>2.0.ZU;2-L
Abstract
Many organizations have begun the quality improvement journey and are struggling with appropriate strategies for incorporating these concept s into their personnel management systems. This paper reviews the prac tical experiences of the California State Personnel Board in implement ing these concepts. In addition, it recaps the major points from each of the preceding papers and offers some comments and observations from a practitioner's viewpoint.