The failure patterns of a well-known brand of a hydraulic excavator sy
stem used in different environments were modelled adequately with an N
HPP (non-homogeneous Poisson process) having time-dependent log-linear
peril rate functions. Using the fitted model, the reliability of the
excavator system was estimated in different environments (cement plant
, coal mine, iron ore mine, etc.). The system reliability was found to
be very poor during the initial phase of operation and gradually impr
oved with an increase in cumulative operating hours regardless of chan
ge in environment. Notwithstanding this general trend, the system reli
ability differed significantly in different environments for any given
duration of operation and was particularly very poor in cement plants
. With the help of the FMEA technique, high risk prone failure modes o
f the excavator system of the given model were identified and appropri
ate corrective measures were initiated. The failure patterns of the mo
dified excavator system changed regardless of environment, so much so
that an HPP (homogeneous Poisson process) model with constant peril ra
te could be fitted adequately to characterize the failure pattern of t
he system. The system reliability improved considerably in the initial
phase of operation since start-up.