Cognitive science normally takes the individual agent as its unit of a
nalysis. in many human endeavors, however, the outcomes of interest ar
e not determined entirely by the information processing properties of
individuals. Nor con they be inferred from the properties of the indiv
idual agents, alone, no matter how detailed the knowledge of the prope
rties of those individuals may be. In commercial aviation, for example
, the successful completion of a flight is produced by a system that t
ypically includes two or more pilots interacting with each other and w
ith a suite of technological devices. This article presents a theoreti
cal framework that takes a distributed, socio-technical system rather
than an individual mind as its primary unit of analysis. This framewor
k is explicitly cognitive in that it is concerned with how information
Is represented and how representations are transformed and propagated
in the performance of tasks. An analysis of a memory task in the cock
pit of a commercial airliner shows how the cognitive properties of suc
h distributed systems can differ radically from the cognitive properti
es of the individuals who inhabit them.