Objective This study determined the major obstacles that foodservices
face regarding nutrition labeling. Design Survey questionnaire was con
ducted in May 1994. in addition to demographic questions, the director
s were asked questions addressing willingness, current practices, and
perceived obstacles related to nutrition labeling. Subjects/setting Si
xty-eight research and development directors of the largest foodservic
e corporations as shown in Restaurants & Institutions magazine's list
of the top 400 largest foodservices (July 1993). Statistical analyses
performed P tests were used to determine significance within a group f
or the number of foodservices that were currently using nutrition labe
ling, perceived impact of nutrition labeling on sales, and perceived r
esponsibility to add nutrition labels. Regression analysis was used to
determine the importance of factors on willingness to label. Results
Response rate was 45.3%. Most companies were neutral about their willi
ngness to use nutrition labeling. Two thirds of the respondents were n
ot currently using nutrition labels. Only one third thought that it wa
s the foodservice's responsibility to provide such information. Severa
l companies perceived that nutrition labeling would have a potentially
negative effect on annual sales volume. Major obstacles were identifi
ed as menu or personnel related, rather than cost related. Menu-relate
d obstacles included too many menu variations, limited space on the me
nu for labeling, and loss of flexibility in changing the menu. Personn
el-related obstacles included difficulty in training employees to impl
ement nutrition labeling, and not enough time for foodservice personne
l to implement nutrition labeling. Applications Numerous opportunities
will be created for dietetics professionals in helping foodservices o
vercome these menu- or personnel-related obstacles.