Tlp. Tang et al., DIFFERENCES BETWEEN ACTIVE AND INACTIVE QUALITY CIRCLES IN ATTENDANCEAND PERFORMANCE, Public personnel management, 22(4), 1993, pp. 579-589
Based on the archival data of a quality circle (QC) program in a three
-year period, the differences between active QCs (n = 32) and inactive
QCs (n = 12) on QC members' participation and QCs' performance were e
xamined using a discriminant analysis. The results showed that active
QCs had lower rate of problem-solving failure, higher attendance rate
at QC meetings, and higher net savings of QC projects than inactive QC
s. The results were discussed in terms of the problem-solving process
of small groups.