Da. Kirby et D. Jonesevans, SMALL TECHNOLOGY-BASED PROFESSIONAL CONSULTANCY SERVICES IN THE UNITED-KINGDOM, Service industries journal, 17(1), 1997, pp. 155-172
Despite the growing evidence of the use by larger manufacturing organi
sations for specialist professional service companies that can provide
a specific technological input, there has been little research that h
as examined this phenomenon. This article focuses, therefore, on the p
rocesses by which such technical consultancies and their initial clien
t relationships are formed. It is based on a series of in-depth, quali
tative interviews with the owners/principals of 12 such organisations
in the North-East of England. It reveals that most consultants had wor
ked in a technical position in a large organisation before starting th
eir own business, and that consultants may be classified as 'opportuni
st', 'lifestyle' or 'accidental'. Initial relationships with clients w
ere found to vary considerably, as were strategies for development.