SMALL TECHNOLOGY-BASED PROFESSIONAL CONSULTANCY SERVICES IN THE UNITED-KINGDOM

Citation
Da. Kirby et D. Jonesevans, SMALL TECHNOLOGY-BASED PROFESSIONAL CONSULTANCY SERVICES IN THE UNITED-KINGDOM, Service industries journal, 17(1), 1997, pp. 155-172
Citations number
56
Categorie Soggetti
Management
Journal title
ISSN journal
02642069
Volume
17
Issue
1
Year of publication
1997
Pages
155 - 172
Database
ISI
SICI code
0264-2069(1997)17:1<155:STPCSI>2.0.ZU;2-U
Abstract
Despite the growing evidence of the use by larger manufacturing organi sations for specialist professional service companies that can provide a specific technological input, there has been little research that h as examined this phenomenon. This article focuses, therefore, on the p rocesses by which such technical consultancies and their initial clien t relationships are formed. It is based on a series of in-depth, quali tative interviews with the owners/principals of 12 such organisations in the North-East of England. It reveals that most consultants had wor ked in a technical position in a large organisation before starting th eir own business, and that consultants may be classified as 'opportuni st', 'lifestyle' or 'accidental'. Initial relationships with clients w ere found to vary considerably, as were strategies for development.