THE IMPACT OF DECISION-MAKING METHODOLOGY ON JOB EVALUATION OUTCOMES - A LOOK AT 3 CONSENSUS APPROACHES

This research investigated the impact of different consensus decision- making methodologies and individual needs on compensation committee de cisions using the Factor Evaluation System (FES), the U.S. Civil Servi ce's nine-factor job evaluation system. Differences between subjects' initial evaluations and final group evaluations were assessed to inves tigate the impact of three consensus decision-making techniques (the t raditional consensus approach, Nominal Group Technique, and Delphi Tec hnique) on job evaluation outcomes. Also, subjects' scores on a job ev aluation decision-making satisfaction questionnaire were used to asses s their perceived satisfaction of the decision-making process. Results indicate that the traditional consensus approach yielded higher evalu ations, the Nominal Group Technique yielded lower evaluations, and no change was found using the Delphi Technique. Furthermore, differential levels of satisfaction were found across the techniques.