Da. Harrison et Ma. Shaffer, COMPARATIVE EXAMINATIONS OF SELF-REPORTS AND PERCEIVED ABSENTEEISM NORMS - WADING THROUGH LAKE-WOBEGON, Journal of applied psychology, 79(2), 1994, pp. 240-251
The properties of self-reports and perceived norms of absenteeism were
examined and compared in 7 progressive studies. Regardless of attenda
nce context, time interval, type of estimate, or administration condit
ion, individuals reported (on average) having roughly half the absente
eism of the perceived norm among their peers; 85% to 95% of respondent
s reported being above average in their attendance record. This ''Lake
Wobegon effect'' was traced to a small negative bias (underreporting)
in self-reports and a large positive bias (overreporting) in perceive
d norms. Self-presentation and availability processes were proposed as
explanations for these biases. In a study in which direct observation
s of past and future absenteeism were collected, self-reports correlat
ed .69 (p < .01) with the direct observations. Perceived norms explain
ed unique variation (Delta R(2) = .10, p < .01) in future absenteeism.