Jm. Lartindrake et Cr. Curran, ALL TOGETHER NOW - THE CIRCULAR ORGANIZATION IN A UNIVERSITY HOSPITAL.1. PLANNING AND DESIGN, Systems practice, 9(5), 1996, pp. 391-401
During a period of significant change in health care, hospitals are be
ing transformed. This article-part I-reports on one university hospita
l's experience with a project funded by a Robert Wood Johnson Foundati
on and Pew Charitable Trusts initiative. The article presents the hist
ory and conditions that led to a planning year during which participan
ts defined external and internal conditions contributing to the needs
for change. Along with the driving pressures, the article addresses th
e planning process and the basic design for organization change, Ackof
f's idealized design and circular organization. This model had been us
ed in industry, but not in a hospital. Key themes related to the desig
n and start-up are offered. Part II addresses the implementation of th
e model, the process of change, supports and barriers, and progress to
date.