B. Bergvallkareborn et A. Grahn, EXPANDING THE FRAMEWORK FOR MONITOR AND CONTROL IN SOFT SYSTEMS METHODOLOGY, Systems practice, 9(5), 1996, pp. 469-495
Soft Systems Methodology (SSM) has been criticized for its interpretiv
istic stance by, among others, Critical systems thinkers. By locating
problems inherent in the techniques of SSM, this paper proposes an exp
anded theoretical framework, concerning measure of performance in the
conceptual models. The expansion is based on the theories behind Multi
-Modal Methodology and has resulted in a new model of performance indi
cators for the design.